Forum: Transit support
Topic: HELP ! - Just lost 6000 words + translation after Transit update !
Poster: Yuna Guillamot
Post title: Thanks everybody
After spending nearly 2 hrs on the phone with the lovely lady from Star support, here's what probably happened :
Transit crashed without my noticing when I was closing it, effectively damaging the language pair file
Transit support managed to restore abt. 75% of translated text from the broken file, and were really nice about it
Generally, Transit gives crash notices, this time I didn't see any, so I assumed everything was OK
The change in th GUI is apparently also due to the crash, but I can't seem to gert it back to my previous settings and that's annoying (I'm a new NXT user, and get really annoyed at popups and such)
Thanks for your support everybody, and have a nice evening !
Topic: HELP ! - Just lost 6000 words + translation after Transit update !
Poster: Yuna Guillamot
Post title: Thanks everybody
After spending nearly 2 hrs on the phone with the lovely lady from Star support, here's what probably happened :
Transit crashed without my noticing when I was closing it, effectively damaging the language pair file
Transit support managed to restore abt. 75% of translated text from the broken file, and were really nice about it
Generally, Transit gives crash notices, this time I didn't see any, so I assumed everything was OK
The change in th GUI is apparently also due to the crash, but I can't seem to gert it back to my previous settings and that's annoying (I'm a new NXT user, and get really annoyed at popups and such)
Thanks for your support everybody, and have a nice evening !