Problem renewing Transit NXT license

Forum: Transit support
Topic: Problem renewing Transit NXT license
Poster: Estefanía González

Hi everyone,

I have tried to renew my Transit NXT license via License Upgrade.

However, I got this error message: "Configuration Data Load Error". I thought of using the "Repair software" function on my laptop but now the software is not even listed.

Has anyone encountered this issue before?

Many thanks for your help,

Estefanía

PS. I managed to renew the license without any problem on my backup laptop, but why the license renewal process does not work on my regular laptop is a mystery to me.